Terms of Use | OM Health

Liability Disclaimer

Welcome to OM! This platform is a way for you to learn about certain topics that may help you in your health and wellness journey. There are, however, some legal points we wish to bring to your attention as you join the OM community.

The information presented by the experts in the group classes, one on one classes and “Talk to the Expert” sessions is provided for general information and educational purposes only. The information is not intended to be a substitute for professional medical advice. Before taking any action based on the information shared by the experts, we encourage you to speak with your own healthcare provider, to ensure the information meets your individual physical and emotional situation.

While OM takes care to ensure the experts on the site provide information of the highest standard, OM, its officers, employees, agents and assigns, will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, for the information shared by the experts and used by you.

Further, by proceeding with the purchase of the class with OM, you acknowledge and agree that, to the fullest extent of the law, you will release, indemnify and hold harmless OM, its officers, employees, agents and assigns from any and all losses, damages, expenses (including reasonable lawyer expenses) rights, claims, actions of any kind and injury (including psychological injury and death) arising out of your use of the OM site, attendance at any classes, or your breach of the Terms and Conditions of OM or other policies located on the OM website.

General terms and conditions of the site

Thank you for joining our OM community!

The use of our site is governed by the following terms and conditions. By purchasing a session with OM, you agree to comply by these terms and conditions.

OM offers both group classes and one-on-one classes with the experts, which will be on set topics. OM also offers “Talk to an Expert” sessions (where you can speak with an expert about any topic within their field of expertise). We will refer to all of these three kinds of services as “sessions” when we refer to them collectively.

These terms and conditions apply to all types of sessions unless otherwise specified.

1. Use of the OM services

The information provided by the OM experts in the sessions and on the OM site and any other information available through OM, is presented solely for your personal and non-commercial use.

2. Respect for others

OM firmly believes in the right of all persons to be treated with respect and dignity. The sessions may touch upon material which can be sensitive for some participants, including yourself, and it is through providing a safe space for these discussions to occur that they and you may learn from the experience. As such, OM takes its obligations to its participants very seriously.

During each session you must treat each other participant and the expert with respect and dignity. Racist, homophobic, sexist and other derogatory or hate speech, harassment or threats to participants and/or the expert will not be tolerated and OM reserves its right to remove you from a session if you engage in such behavior. If you are in a one-on-one class or “Talk to the Expert” session the expert has the discretion to cease the session immediately. In these circumstances no refund will be provided by OM. Depending upon the seriousness of the behavior OM reserves its rights to report the behavior to the relevant authorities or take other action it sees as appropriate in its own discretion.

In the event of a dispute between yourself and another participant, OM has no liability or responsibility with respect to that dispute.

3. Confidentiality of Sessions

OM’s privacy policy may be accessed [here]. In addition to the information that we collect on you, you may be exposed to personal and private information shared by the other participants in the group classes. You agree that you will keep any such disclosure from another participant private and confidential, and will not share such information outside of the OM class.

OM does not consent to the use of recording devices during the sessions by participants, however the group classes may be recorded by OM for access by other participants who were unable to complete the group class. In that case, OM and the expert will advise you if the class is being recorded.

If you are found to be recording any session you will be removed from the class or your session will be terminated, and you will be excluded from any further sessions on OM. OM reserves the right not to refund session fee if this is the case.

4. Non-solicit by experts

By providing their classes, sharing materials, providing their contact details for post-class communications or any ancillary actions, no expert shall be deemed to be encouraging any member of the audience to seek consultation from him or her or any organization with which they are associated.

5. Payment of services

OM sessions will be charged to your nominated credit card upon your booking checkout. You warrant that at all times you are the authorized card holder or have the authority to make the payment upon that credit card, and OM will not be held liable for any misrepresentations in this regard. OM takes no responsibility for any incorrect or missing card information and further is not responsible for any bank charges or fees that may be incurred on the credit card for any transactions undertaken on the OM site or for the payment or refund of payment for an OM class or session.

Full payment will be required prior to your attendance at the session. You must ensure that there is sufficient available funds or credit on your nominated credit card to pay for the session, and in the event of a failed payment or non-payment your booking will be cancelled. OM will not be held liable for any failure leading to the payment not being received by OM or of any cancellation of the session under this clause.

6. Refund of payment

Sessions may be cancelled according to the Cancellation and Refund Policy [found here]. All refunds will be processed to the nominated credit card that was used to make the payment. No other method of refund will be considered.

OM has the absolute discretion to offer a credit in certain circumstances rather than a refund.

7. Change of terms and conditions

OM may change these terms and conditions from time to time at its absolute discretion. By purchasing a class or session you agree to be bound by the version of the terms and conditions that is in force at the time.

8. Governing Law

The terms and conditions above are governed by the laws of Hong Kong.